Archives: FAQs

Do you offer senior discounts on ferry tickets?

We do not offer senior discounts on ferry tickets. Ferry tickets for passengers 55+ ($58 per person) can be booked directly with Island Packers.

Can we purchase additional ferry tickets for passengers who will not join the tour?

Due to our contract with the National Park Service, we are unable to sell ferry tickets for passengers who are not taking a kayak and/or snorkel tour with us. Ferry tickets for additional passengers who are not joining the tour must be booked directly with Island Packers.

What time does the ferry return?

Departure times from the island vary by day. Generally, they are 3:30pm for the fall/winter and 4pm or 4:30pm for the spring/summer. You will arrive in Ventura approximately 1-1.5 hours after leaving the island. Our guides will let you know your exact ferry return time during check-in on the day of your tour.

What if I already purchased ferry tickets from Island Packers?

If you have already purchased ferry tickets to Scorpion Cove with Island Packers, you can skip the option to purchase ferry tickets during checkout. Please let us know your departure and return times in the comments section of the checkout page.

Are ferry tickets required for your tours?

Yes, ferry tickets are required for all of our tours. You will have the option to add them during checkout or you can purchase them directly through the ferry company Island Packers.

What if I have to cancel or can’t make it last minute? What is your cancellation policy?

Channel Islands Adventure Company pays out considerable costs prior to the start of all trips. A full refund, minus a $35 per person processing fee, is available up to 7 days prior to your trip. No refund will be granted for a cancellation within 7 days of the trip. Date changes are available up to…

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What COVID precautions are being taken by Channel Islands Adventure Company and what is expected of guests?

We have adjusted our business model to accommodate COVID health and safety standards. For more information, visit COVID-Ready Operational Plan.

Where/when do campers meet for kayak tours on the island?

When it comes to meet-up time on the day of your tour, you will meet us on the island (rather than prior to ferry departure as you would for a day trip). Our Adventure Village is about a 5-10 minute walk from the pier where the ferry drops you off, back towards the campground. You…

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My group booked separately. How do I make sure we are put in the same group?

If your group booked separately, there is a field during checkout where you can list the name(s) of the other party.